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customer service

I’ve been hired by…

6
vote
Posted on August 22, 2008 - 9:35am at Dave Made That
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A few years ago I received a 3G iPod for Christmas from Heather. It took me months of annoying her with the request for my first MP3 player. She was right to feel annoyed at my constant hinting, because the bloody thing cost $600.00!

Comcast doesn’t mess around with service outage

8
vote
Posted on August 14, 2008 - 7:30am at thinktrain
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1 minute response time. Now that’s customer service.

9
vote
Posted on August 6, 2008 - 8:56am at Dave Made That
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If you have left a comment on my blog you will have noticed that the comment section is powered by Disqus. If you haven’t left a comment please do, we bloggers LOVE comments. I implemented Disqus a few months ago and have been very happy with them.

Why I Love McNeal Video…Reason Number 159

7
vote
Posted on July 31, 2008 - 12:02am at Ashley's Bride Guide
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Thursday, July 31, 2008

Why I Love McNeal Video…Reason Number 159

4
vote
Posted on July 30, 2008 - 12:02am at Ashley's Bride Guide
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Thursday, July 31, 2008

Is The Opposite More Relevant Today?

4
vote
Posted on July 15, 2008 - 3:26am at The Relationship Economy
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Yesterday I had yet another conversation with executive #5 in a Fortune 500 company who was still hung up on all this social stuff. His remarks started out this way: “We’re still trying to figure out how we make money from social media initiatives.”

My response: Do you charge for customer service? He said [...]

Update from Amazon.com

10
vote
Posted on July 3, 2008 - 7:45pm at High Holy Mass of Contradictions
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I got an email response from Amazon customer service:

Thank you for writing to us at Amazon.com.

I’m sorry for the trouble you had with your shopping cart.

I’ve reported the problem, and our technical team is working on taking care of it right now.

Amazon cart “saved for later” items gone?

6
vote
Posted on July 3, 2008 - 9:07am at High Holy Mass of Contradictions
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I don’t know about anyone else, but I’ve been using that “save for later” feature in my Amazon cart for years, and I frequently go back days or weeks later and purchase items I’ve set aside. One of the best reasons to do it that way is that Amazon provides messaging in the cart when an item’s price changes, whether it increases or decreases.

Blog Turns Up Heat on California Ice Cream Store

15
vote
Posted on June 24, 2008 - 9:34pm at Enclave
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I've been following this story since it broke on the Consumerist blog yesterday after a mother wrote the blogger to charge that the Rocky Mountain Chocolate Factory rebu

Throwing my Tweets in your Reader, Yo.

11
vote
Posted on June 4, 2008 - 1:07am at Chez Bez
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